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Satisfied or refunded!

We want all of our customers to be satisfied with purchases made through our site, so if within 14 days of receiving of the goods you are not satisfied with what you have received, you have the right to obtain a refund of the costs incurred without any penalty and without specifying a reason.

You may exercise this right by informing us and returning the goods along with all your details (first name, last name, full address, order number) to:

Tosca Italian Fabrics presso MAIL BOXES 
via Galileo Galilei 7/B 51100 PISTOIA (PT) 

*please, write "Tosca" on the package.

Keep in mind that the shipping is entirely at the buyer's expense, so you will need to consider the transportation cost, additional fees, and any potential duties, taxes and customs charges.
Failure to comply may result in the return not being accepted.

Once we receive the returned merchandise, you will be refunded.

Note also that the returned items must be sent back in the same condition as you received them, perfectly undamaged.